Consumers Prefer Businesses They Follow Through Social Media
December 1, 2009 by adam
Filed under Featured, Social Media and Design, research
Consumers are engaging with businesses and brands they follow through social networks and media platforms. A recent study by Razorfish entitled “FEED: Digital Brand Experience Survey” polled users that were active “friending” businesses as summarized in a recent report.
The research showed a dramatic increase in awareness or inclination to consider the brand when in the market to buy, and then to ultimately purchase or recommend the businesses’ service or products for consumers following those businesses through their online social communities. Here are some of the highlight results:
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